Warranty

Warranty Policy

Warranty guidance for devices and services provided by StevMich Solutions.

Device warranty

Warranty terms vary by laptop condition, supplier, device category and written sales agreement. Warranty covers confirmed qualifying faults, not accidental damage, liquid damage, misuse, theft, or unauthorized repair attempts.

Repair warranty

Repair warranty applies only to the specific repair performed and parts supplied by StevMich Solutions. New unrelated faults are assessed separately.

Software services

Software installation support covers installation guidance and setup checks. It does not cover license misuse, expired subscriptions, unsupported software or third-party account restrictions.

Customer action

Customers should report warranty concerns quickly with receipt, invoice or job card details so the team can verify the record and inspect the device.